Contacting RetailBox Corporate

Getting in touch

Customer Service

If your matter requires customer service, please visit RetailBox Support for appropriate contact information. We don't handle customer service enquiries through RetailBox Corporate. RetailBox Support includes information on how to use the RetailBox app, troubleshooting steps for common issues, and useful tips and tricks to help you get the most out of RetailBox.

Help for Press & Media

For assistance with queries from members of the press, please email media@softwarenetwork.co, and we'll get back to you as soon as we can. Please include your deadline in the request. If your question is in relation to sponsorship, we will contact you if it's of interest to us. 

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Corporate Contacts

United States

Call (857) 264-1195 and leave a voice message. Someone will contact you back within one to three working days regarding your matter. We do not respond to customer service questions on this line.

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Outside of the US

Email retailbox@softwarenetwork.co with your enquiry. Phone numbers for non-US contacts are coming soon. Someone will contact you back within one to three working days regarding your matter. We do not respond to customer service questions on this line.

Postal Address

RetailBox does not have a postal address which is open to the public. Please refer to other contact means and we'll work with you on other means of communication if required.

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