Play content in 4K HDR

Formats supported in RetailBox


4K and HDR playback for supported content requires:

Format labels display in Featured for screen savers which support 4K HDR. You can also enable Download Indicators in Settings > Data Usage to quickly determine if screen savers have been downloaded, indicated by a tick in the bottom right corner of screen saver tiles.​


4K plays at a higher resolution. HD videos support a resolution of 1920 x 1080, but the resolution of 4K videos is 3840 x 2160, which offers sharper and more detailed imagery. 4K is available on many popular screen savers.

Devices that support 4K playback:


  • iPhone X, iPhone Xs, iPhone 11 Pro, and iPhone 12 Pro

  • iPhone 12 mini and iPhone 12

  • iPad Pro (11-inch) (all models)

  • iPad Pro (12.9-inch) (3rd generation) and later

  • iPad Air (4th generation)

  • iPad Pro (10.5-inch) 




High Dynamic Range (HDR) delivers brighter, more realistic colours and luminance with greater detail. Most videos which support HDR also support 4K and are best enjoyed on iPhone X and later with the Super Retina display.

Devices that support HDR playback:


  • iPhone X, iPhone Xs, and iPhone 11 Pro

  • iPad Pro (11-inch) (all models)

  • iPad Pro (12.9-inch) (3rd generation) and later

New in RetailBox 6

Enjoy HDR playback on iPhone 8, iPhone SE (2nd generation), iPhone XR and iPhone 11 for the first time. 

Updated November 24